Contact information
# CONTACT INFORMATION
Last Updated: August 29, 2026
If you have questions about our products, an existing order, shipping, custom designs, bulk orders, or an upcoming event, please contact us.
## Kippush
Website: kippush.ca
Email: info@kippush.ca
Business Location: Laval, Quebec, Canada
Service Area: Canada and United States
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## Customer Support
We're happy to assist with:
- Custom kippahs
- Personalized shawls
- Ready-made designs
- Blank kippahs and shawls
- Custom artwork and logo orders
- Digital proofs and design questions
- Bulk and organization orders
- Shipping and local pickup
- Returns, refunds, or order issues
Please contact us by email and we will respond as soon as reasonably possible.
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## Order Support
When contacting us about an existing order, please include:
- Your order number
- Full name used on the order
- A brief description of your request
For a product issue, including a damaged, defective, or incorrect item, please also include clear photographs where applicable.
This helps us review your request and provide faster assistance.
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## Custom Design & Artwork Support
If you have questions about a custom design, logo, or artwork before placing an order, please contact us.
You may send us information about your project, including:
- Type of product
- Approximate quantity
- Event or required date
- Logo or artwork
- Personalization requirements
- Any special instructions
For custom orders, a digital proof may be provided for approval before production.
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## Bulk & Organization Orders
We welcome bulk and custom orders for:
- Bar Mitzvahs
- Brit Milahs
- Weddings
- Synagogues
- Schools and camps
- Community organizations
- Businesses and corporate events
- Other special occasions
For larger orders, please contact us for pricing, artwork requirements, production timelines, and available proof or sample options.
If you have a specific event date or deadline, please include it in your inquiry so we can confirm the expected production and delivery timeline.
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## Local Pickup
Local pickup may be available in Laval, Quebec by appointment only.
Pickup instructions will be provided when your order is ready.
Please do not arrive for pickup without a scheduled appointment.
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## Customer Support Hours
Customer inquiries are monitored during regular business hours.
Response times may vary during weekends, holidays, and periods of high order volume.
For time-sensitive orders or upcoming event deadlines, please include the required date in your message.
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## Privacy Requests
For questions or requests concerning your personal information or privacy rights, please contact:
Privacy Officer
Kippush
Email: info@kippush.ca
Please include "Privacy Request" in the subject line of your message.